Shipping policy

We’re proud to offer free shipping across the UK Mainland, Northern Ireland, and the Republic of Ireland on all EZ Steps orders.

Processing & Dispatch:

Orders are processed within 1–3 business days.

Once your order has shipped, you’ll receive an email with tracking details.

 

Delivery Times:

UK Mainland & Northern Ireland: Free standard delivery, estimated 2–4 business days after dispatch.

Republic of Ireland: Free standard delivery, estimated 2–7 business days after dispatch.

Express UK Delivery: £10, estimated 1–3 business days after dispatch.

Selected international shipping destinations: £10, estimated 2-11 business days after dispatch.

 

Damaged Parcels:

If your order arrives damaged, please notify us within 48 hours of delivery with photos. We’ll arrange a replacement or full refund.